My spouse and I stayed
at the Sofitel Xi'an on Renmin Square in early September 2011 for
(sadly) only one night. We booked a junior suite because the cost wasn't
much greater than the deluxe room rate, although it did not include
breakfast or internet access. (We had read reviews that the standard
rooms were extremely small, so that category was out of the question.)
The cost for internet access was quite affordable: approximately $10 USD
for a continuous 24 hours of service). The staff swarmed us upon
arrival at the hotel, chatting away and standing very closely while we
completed our registration, which was a bit uncomfortable.
We
were upgraded to a true suite, which was spacious and trendy-looking.
The living room area featured a sofa, chair, and coffee table, desk, and
TV, along with a roomy powder room (half-bathroom). The bedroom area
was smallish, but had its own TV, and the door could be closed for
complete privacy from the living room. The bathroom, while complex (even
with its own TV), didn't feel very spacious, and had an odd combination
of glass doors. For example, the water closet area containing the
toilet had a door, but the entire space was enclosed in glass, so it
wasn't as if two people could use the bathroom at the same time. The
walls of the bathroom were frosted glass, and while they provided a good
level of privacy, the opacity still allowed you to see light and shadow
coming from the bedroom. (This was an issue at night, when one of us
got up to use the restroom and the other tried to continue sleeping, but
was awoken by the bright lights. Still, I had heard that some of the
room in this hotel had completely glass walls in the bathroom, so we
were glad for the privacy that our room afforded.) The bathroom also had
an odd door/sliding panel into the large closet in the bedroom. Robes
(two types, both fluffy and silky) and slippers were provided, as well
as a full-size umbrella (which we needed, unfortunately), and a safe
were present. Even with the quirkiness, it was a great room and I would
book it again. Two complimentary bottles of water were in the room when
we arrived, and were replenished at evening turndown.
Our
room looked out over the skylights for the indoor pool, as well as
overlooking the small outdoor patio off the pool area. Attendants and a
lifeguard were present at the pool. The fitness center was attractive,
although not dense with equipment (I didn’t actually use the center, so
take my comments lightly). The décor of the guestrooms and guest floors
was very zen and modern looking, and the public areas were quite
attractive and buzzing with activity.
This hotel is located in a
complex of three other hotels also owned by the Accor brand: the Sofitel
is the highest level of comfort, followed by the Grand Mercure,
Mercure, and Ibis. According to their website, the lesser-branded hotels
were still permitted to use all of the facilities in the Sofitel. There
were myriad restaurant options in the Sofitel, both in the East Wing
and in the West Wing. The lobby bar has a pianist performing in the
evenings (Lobby Lounge, open 7:00 to 1:00). There is no smoking indoors
at this hotel that I could tell. There is a Chinese restaurant (Chinois,
open for lunch and dinner from 11:30 to 2:30 and again from 5:00 to
9:30), Japanese restaurant (Koi, open for lunch and dinner from 11:30 to
2:30 and again from 5:00 to 9:30), Moroccan restaurant (open for lunch
and dinner from 11:30 to 2:30 and again from 5:00 to 9:30), and Cuban
restaurant, as well as a classy-looking coffee bar/shop (Cafe Ren, open
10:00 am to 11:00 pm). There is a buffet and a la carte Mediterranean
restaurant in the lobby that is open 24 hours. We had difficulty
deciding amongst the restaurants so we decided to ask the concierge to
see copies of the menus; oddly, the concierge was unable to comply,
instead telling us to go to each restaurant individually and ask for the
menu.
There
are a few shops in the hotel, the largest being an art gallery. There
are two ATM machines in the Sofitel itself, however, they are owned by
different banks and dispense different total amounts of money each day
(one dispensed up to 2000 RMB, but the other dispensed 2500 RMB). The
location of the hotel is near Renmin Square, which appeared to be more
of a triangle; there weren't many shops or restaurants visible adjacent
to the property, but it was raining quite heavily during our time there,
so visibility was not ideal. Walking directly out the front gate of the
hotel, crossing the busy street, and turning right, we saw one
restaurant, one very small store that sold alcoholic and non-alcoholic
beverages, and a larger store that sold wines and harder alcohol. The
main street was a bit difficult to cross, although we attempted to do so
at various points in front of the hotel, none of which were easy or
felt safe (again, it was raining heavily, which obscured our visibility
as pedestrians).
I
would definitely stay here again when visiting Xi'an, although I might
also consider the new Hilton because my spouse is a loyalty member,
however, the Hilton seemed like a smaller stand-alone property, not like
the sprawling Renmin Square complex of the Accor brand. (I heard from
my private tour guide that the former Hyatt is no longer associated with
that brand.)
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