Vietnam (March 2014)

Ho Chi Minh City, Hue, Hoi An, Halong Bay, Hanoi (via Hong Kong)
 
March 15 (Saturday) and March 16 (Sunday): Newark to Hong Kong to Ho Chi Minh City
 
My spouse and I departed Newark New Jersey’s Liberty International Airport (EWR) at 3:30 pm Saturday via United Airlines flight 117 en route to Hong Kong (HKG). The equipment was a Boeing 777-200, we were seated in 32B / 32C (exit row / bulkhead middle and aisle seats), and the flight lasted approximately 15 hours. (You cannot travel non-stop to Vietnam from the United States. You must connect through another city such as Tokyo or Hong Kong.) Non-alcoholic beverages and meals were complimentary, but alcoholic beverages cost extra (only credit cards are accepted). In-seatback personal on-demand entertainment was available.
 
We arrived at Hong Kong International Airport (also called HKIA) the next evening (Sunday) at approximately 7:30 pm, and we had a 2.5-hour layover until United Airlines flight 117 departed for Ho Chi Minh City at 10:00 pm. After we deplaned, we followed the posted signs for flight connections, and we were required to undergo another security screening even though we never left the secure area.
 
With a few hours to spare, we enjoyed drinks and snacks at Cafe Deco (which accepts credit cards). Cafe Deco has a sit-down option in either the bar or the restaurant, as well as a take-away option. The Hong Kong International Airport permits smoking in designated areas. Many shops and restaurants are located throughout the terminals. Shortly before our flight, we transferred (on our own) from the large international terminal to a satellite terminal using a shuttle bus. The smaller terminal had a few shops, but only one counter-service eatery (Starbucks), although another restaurant / bar seems to be opening soon. The small terminal at HKIA also permits smoking on an outdoor deck that overlooks the runways, with the Hong Kong Harbor in the distance). Before we boarded the plane to Vietnam, United representatives checked each passenger for his Vietnam visa (or letter of approval).
 
Our United flight 117 (with a flight time of nearly 2.5 hours) arrived at Tan Son Nhat International Airport (SGN) in Ho Chi Minh City (Saigon) around midnight (in the very early hours of Monday morning). Although we changed equipment in Hong Kong to a Boeing 777-800, our flight number remained the same; however, our seat numbers changed. When we arrived at Tan Son Nhat, we quickly passed through immigration and customs because we obtained our Vietnamese visas in advance. (We used Travisa visa service to secure our paperwork for us.)
 
We pre-arranged an airport transfer with our hotel, the Renaissance Riverside Saigon, where we stayed for the next four nights in a suite. (The transfer cost approximately $50 USD.) Our driver from the Renaissance was waiting for us in the arrivals hall holding a sign that contained our names. The 20-minute drive (6 miles) from airport to hotel passed quickly because the city streets were empty at that hour.
March 17 (Monday): Ho Chi Minh City
 
We relaxed, recovered from our jet lag, and explored on our own. We enjoyed breakfast at the Renaissance hotel in the Riverside Cafe (included with our room rate).
 
After our meal, we walked approximately 15 minutes (less than one mile) to Cho Ben Thanh Market. The market, built in 1912, is one of the earliest surviving structures of Ho Chi Minh City. We enjoyed viewing the food / produce / meat / seafood but not the souvenirs and household goods. On our walk to and from the market, we walked past the Saigon Opera House / Municipal Theatre (completed in 1911 and shaped like the Opera Garnier in Paris) and the Rex Hotel. Built in 1927, the Rex Hotel became famous during the Vietnam War, when it hosted the American military command's daily conference, derisively named "The Five O'Clock Follies" by cynical journalists who found the optimism of the American officers to be misguided. Its rooftop bar was a well-known hangout spot for military officials and war correspondents.
 
We enjoyed drinks outdoors at a restaurant called the Terrace Café (which accepts credit cards). Later in the day, we had afternoon tea in the hotel’s executive club lounge. Unfortunately, we ate something that afternoon that made both of us violently ill for the next two days; we could not leave our room until Wednesday morning. What a way to begin our trip!
 
March 18 (Tuesday): Ho Chi Minh City
 
Prior to departing the United States during our trip-planning process, we arranged two half-day tours of Ho Chi Minh City with Tonkin Travel. We scheduled our tours for Tuesday and Wednesday, but we cancelled the Tuesday tour because we were too sick to leave the hotel. Such a waste of our first full day in Ho Chi Minh City! (We have traveled to nearly 60 countries on six continents, and this is the first time that we were sick; our full gamut of travel inoculations did not prevent illness this time.) Tonkin Travel requires a 30% deposit of the total itinerary cost, which you can pay by credit card. Most credit cards incur an additional 3% credit card fee (imposed by Tonkin, not the credit card company), except American Express, which adds 4%. This fee is in addition to any fees that your credit card company may charge for foreign transactions. Tonkin charged the balance of our itinerary to our credit card seven days prior to our arrival in Vietnam. Alternatively, we could have paid the balance in cash to the first guide we met, either in Vietnamese Dong or in US Dollars (which would have saved the additional 3% fee).
 
March 19 (Wednesday): Ho Chi Minh City
 
Our guide and driver arrived on time as scheduled, and we began our half-day tour. Our guide was willing to extend the day past our arranged four hours. Although we truly appreciated her offer, we still were not feeling 100% well, so we rearranged our itinerary to include the sights that we felt we could not miss. First, we visited the Reunification Palace (also called the Presidential Palace or the Independence Palace), which was the site of the end of the Vietnam War during the Fall of Saigon on April 30, 1975 when a North Vietnamese Army tank crashed through its gates. The palace was the home and workplace of the president of South Vietnam during the Vietnam War. Next, we saw Notre-Dame Basilica, built in 1880 and featuring two bell towers. Finally, we stopped at the Central Post Office, a neoclassical structure that Gustave Eiffel (of Eiffel Tower fame) built in 1891.
 
We regret that we were unable to see other planned sights such as the Thich Quang Duc Memorial, the War Remnants Museum, Cholon Market, and Chinatown. That just means that we will have to return to Ho Chi Minh City someday!
 
March 20 (Thursday): Ho Chi Minh City to Hue
 
We awoke feeling completely well, and we explored the streets of District 1 near our hotel on our own. We bought an excellent bahn mi sandwich from a street vendor, which was one of the only things that we ate in Saigon (other than the tainted food!), so it was predictably delicious.
 
We checked out late from the Renaissance (which was an amenity included with our package), and we hailed a taxi outside of the hotel to drive us to the airport. The predominant taxi companies are Mai Linh and Vina Sun. The transfer took approximately 20 minutes to travel 6 miles, and it cost about $10 (much less expensive than the $50 USD transfer that the hotel provided). See my separate review of the Renaissance Riverside Saigon.
 
The domestic departure terminal at Tan Son Nhat International Airport had very few services. Only three domestic airlines fly from the domestic terminal: Vietnam Airlines, VietJet, and Jetstar. One restaurant provides table service, although it also offers a take-away option. A smoking lounge is located near the restaurant, as is a tiny spa that offers foot massages. A few shops are located along the concourse. The air-conditioning in the domestic terminal did not work well. A Vietnam Airlines executive lounge exists in the domestic departure terminal, but we were not able to access it because we had used a service to upgrade to business-class tickets, not purchased business tickets outright. (Neither American Express Platinum nor Priority Pass worked either.) Our departure gate moved several times during the two hours that we waited at the airport. We eventually descended via escalator to our departure gate, where we boarded a bus to travel on the tarmac to our plane. No air-conditioning was running on the plane, and it was hot. Despite that fact, the local women seated in the business cabin with us all requested blankets, and then wrapped themselves in the blankets. Meanwhile, we sweated profusely, which just goes to show how people acclimatize after living in an environment for a while.
 
We flew from Tan Son Nhat International Airport (SGN) to Danang Airport (DAD) on Vietnam Airlines. When we arranged our trip to Vietnam a year prior, the Hue Airport was closed for repairs. Because we were not certain that it would open in time for our trip, we flew to Danang instead. When we made our booking, our flight was scheduled to depart Saigon at 9:00 am and arrive in Danang an hour later. However, our flight time (and flight number) changed many times over the months prior to our trip. We were moved from one flight to another several times, and each time that the airline switched our flight, our departure time from Saigon grew later and later. Eventually, we departed Saigon at 3:20 pm, and arrived in Danang at 4:30 pm. Our final departure time was SIX HOURS LATER than we originally booked! The earlier flights still existed, so we do not know why were moved so many times without our consent. Although we attempted to contact the airline to switch back to an earlier flight, we were unsuccessful.
 
In fact, just attempting to book our domestic flights on Vietnam Airlines was a challenge. We had difficulty making our transaction to purchase tickets work using the Vietnam Airlines on-line reservation system. As a last resort, we contacted two Southeast Asia travel specialists to see if they could help. Both agents (Sandy Ferguson at Asia Desk and Andrea Ross of Journeys Within) told us that private citizens could not book domestic air themselves and that the reservation had to be made by a travel agent; however, both agents refused to help us reserve our domestic air because we did not book our complete itinerary with them. We also contacted the number for the Vietnam Airlines service center in the United States (which was located in San Francisco), but incredibly, no one there could help either. Another idea was to book our tickets in person, but none of our closest international airports (JFK, Newark, or Philadelphia) has a Vietnam Airlines desk.
 
Therefore, we kept trying and trying, and finally, our persistence paid off! We tried different internet browsers using different credit card combinations at different times of the day, and eventually, our ticket purchase was successful!
 
Although purchasing the tickets themselves proved challenging, upgrading the tickets from coach to business class was simple. Vietnam Airlines sent us many e-mails offering the upgrade, and we successfully used their system called Optiontown to upgrade both of our one-way flights for approximately $25 per person per flight, which seems like a bargain until you realize that the flights themselves only cost about $25 per person per segment!
 
We arranged with Tonkin Travel for a driver to meet us at the Danang Airport and drive us to our hotel in Hue, which took more than two hours and cost about $65. The drive occurred primarily in the evening, when it was dark and quiet. We arrived at our hotel in Hue, La Residence, after 8:00 pm, where we spent the next two nights in a Junior Suite. We ate dinner at Bar Le Governeur on the outdoor terrace overlooking the gardens and the swimming pool. We retained the same driver for the next several days during our time in Hue and Hoi An.
 
March 21 (Friday): Hue
 
Our guide, arranged by Tonkin Travel, met us in the lobby of La Residence, where we discussed our program for the day. Originally, we had booked a full-day tour, but we decided to omit the boat ride down the Perfume (Huong) River in exchange for free time in Hue. The full-day 8-hour tour (had we followed the original plan) cost about $100.
 
Our guide telephoned our driver, and we used the car for the 1.5-mile, 5-minute drive to the Citadel, a UNESCO World Heritage Site. We visited the Flag Tower, Noon Gate, Nine Dynastic Urns, Nine Holy Cannons, Thai Hoa Palace, and the ruins of the Forbidden Purple City. The Citadel was built in the early 1800s as a fortress / palace because Hue was the political, cultural, and religious center under the Nguyen dynasty until 1945. Only 10 of the original 160 buildings remain because most structures were destroyed during the Tet Offensive. The Citadel complex contains three circles of walls / barriers: the Capital Citadel, the Royal Citadel, and the Forbidden Citadel.
 
Next, we were scheduled to visit two different tombs: Minh Mang Mausoleum and Tu Duc Mausoleum. However, at the suggestion of our guide, we instead chose to visit Khai Dinh Mausoleum because it was different architecturally from the structures that we saw at the Citadel.
 
Khai Dinh was the twelfth emperor of the Nguyen Dynasty who reigned only nine years, from 1916 to 1925. The Khai Dinh Mausoleum is a masterpiece because of its location on a steep hillside in the Chau Chu Mountains. It has an elaborate façade, the sidewalls of which contain the largest dragons in Vietnam. Its outdoor court features life-size concrete statues that represent bodyguards (which loosely reminded us of a small sampling of the Terracotta Warriors in Xi’an China). The interior of the Khai Thanh Palace features intricately designed and colorful glass and porcelain mosaics and decorations on the walls. The ceiling decoration features a complex design with nine dragons. The rear rooms of the palace contain a statue / monument to the ruler (cast in Marseilles France), as well as his tomb.
 
In the afternoon, we walked from our hotel along the Perfume River back to the Citadel, where we enjoyed refreshments at an outdoor bar on the riverbank “moat” that surrounds the Citadel. Initially, we planned to explore Dong Ba Market, but we decided to relax instead. We then hired a taxi to drive us to the DMZ Bar and Restaurant back on the other side of the river, where we ate lunch. For dinner, we followed the advice of our guide and ate at a local barbecue restaurant near La Residence. Although we were the only Westerners present, and none of the staff spoke English, we managed to communicate well enough to eat an authentic meal.
 
March 22 (Saturday): Hue to Hoi An (via the Hai Van Pass)
 
We rose early, and because breakfast was not included with our room rate at La Residence, we walked across the street and ate at a local restaurant. We checked out of the hotel, and our driver picked us up for our two-hour (80 mile) drive to Hoi An, which cost about $75. (See my separate review of the La Residence Hue.)
 
We stopped several times en route from Hue to Hoi An. We stopped two times in Lang Co Beach: once at a beach resort and another time to take photographs of the fishing village. We stopped at the top of Hai Van Pass (a 13-mile long mountain pass that is notoriously misty, twisting, and challenging to drive). Later, we stopped at China Beach, a 20-mile stretch of sand named by the American troops who visited for R&R during the Vietnam War. Our original itinerary included optional stops at Marble Mountain (a cluster of five marble and limestone hills named after the five elements of earth, fire, water, metal, and wood) and in Danang at the Cham Museum (a museum of sculpture and anthropology), but we declined to visit those sights in exchange for free time to explore Hoi An.
 
In the early afternoon, we arrived at our hotel in Hoi An, the Anantara Hoi An Resort (previously called the Life Resort), where we stayed for the next two nights in a Junior River View Suite. We walked to Ancient Town, and we stopped for drinks at a few local bars. We ate lunch at a local restaurant along the riverside with a huge patio for outdoor dining; later, we ate dinner at Mango Rooms. (See my separate review of the Anantara Hoi An Resort.)
 
UNESCO proclaims the town of Hoi An to be a well-preserved example of a Southeast Asian trading port of the fifteenth to nineteenth centuries, with buildings that display a unique blend of local and foreign influences. Hoi An is the only town in Viet Nam that has survived intact. Hoi An is known for its silk lanterns and its tailor shops, where you can have a custom-made business suit crafted for you in less than two days!
 
March 23 (Sunday): My Son and Hoi An
 
Because our room rate at the Anantara included breakfast, we dined at Lanterns, which overlooks the Thuo Bon River, to enjoy their lovely buffet. Afterwards our meal, our guide and driver met us at the hotel to begin the 1.5-hour (25 mile) drive to My Son. Tonkin Travel arranged our full-day tour at a cost of about $100 for the guide, car, and driver. Initially, we debated about including My Son as part of our itinerary. Because we have visited other ruins such as Angkor Wat, we did not want My Son, whose scope and size cannot compare to the Khmer ruins, to disappoint. However, we were pleased that we visited the My Son Holy Land, a UNESCO World Heritage site.
 
My Son contains many impressive tower-temples that depict the cultural and religious lives of the ancient Champa people. Many previously untouched artifacts are still being unearthed and exposed, and the many temples and complexes are in varying states of completeness and stages of restoration. The kings of Champa constructed this now abandoned and partially ruined cluster of Hindu temples between the fourth and the fourteenth century AD. The kings dedicated the temples to the worship of the god Shiva. Experts often compare My Son with other historical temple complexes in Southeast Asia, such as Borobudur of Java in Indonesia, Angkor Wat of Cambodia, Bagan of Myanmar, and Ayutthaya of Thailand. At My Son, you can visit a museum, watch a film, or attend a cultural song and dance performance for additional historical information. Bathrooms and a snack window that serves basic food and drinks are on-site.
 
In the afternoon, when we returned to Hoi An, our guide led us on a walking tour through the narrow streets of atmospheric Hoi An. UNESCO deems the town of Hoi An as a World Heritage Site because it is an excellent example of a former port full of architectural gems that show many foreign influences.
 
First, we visited the 400-year old Japanese Covered Bridge, the only known covered bridge with a Buddhist temple attached to one side. Next, we visited Tan Ky Ancient house. Lastly, we visited Phuc Kien Assembly Hall.
 
A Vietnamese merchant built Tan Ky Ancient House as his home almost two centuries ago as the house. Preservationists restored the house to look as it did in the early nineteenth century to show how local architecture incorporated Japanese and Chinese influences. Japanese elements include the crab shell-shaped ceiling supported by three beams in the living room. Chinese poems written in mother-of-pearl hang from the columns that support the roof.
 
The Phuc Kien Assembly Hall, founded in 1690, served the largest Chinese ethnic group in Hoi An, the Fujan. The temple is dedicated to the goddess of the sea and protector of sailors, and thus exhibits many nautical symbols such as a mosaic fountain with a fish sculpture, a sculpture of a mother saving a sinking boat, a sculpture of a large sailing boat, and outside the temple is a small pond that contains ornamental fish.
 
We ate lunch and dinner at local restaurants along the riverside, one of which contained a second-floor terrace that provided great views of the street and river below.
 
Before our late lunch, as we shopped on the streets of Hoi An Ancient Town, we noticed a merchant who offered a currency exchange service. We converted some leftover Lao Kip that we had inadvertently saved from our trip in 2013 (worth about $50 USD). When we departed Laos, we did not realize that its currency would be useless in any other country, that we would be unable to convert it to any form of usable money. However, we learned from the Kip experience last year; we were determined not leave Vietnam with any Dong, because that currency is also unusable and unconvertible elsewhere.
 
March 24 (Monday): Hoi An to Halong Bay
 
We enjoyed the breakfast buffet at the Anantara Hoi An for the last time before we checked out of the hotel. A mix-up occurred with our airport transfer from Hoi An to Danang. We pre-paid Tonkin Travel about $20 to arrange our hotel-to-airport transfer, but our driver did not pick us up as scheduled, and we called a local taxi instead. A front-desk employee of the Anantara telephoned Tonkin Travel for us, and we tried to reorganize our transfer, but Tonkin could not reach their driver. To be fair, on the previous afternoon, we said goodbye and tipped our driver and guide, because we did not remember that our transfer to the airport was included in our itinerary. Therefore, we take responsibility for this error in communication. Again, to be fair, we edited our Tonkin itinerary several times, so it is understandable that some confusion occurred. First, we requested services for Hue and Hoi An only. Then we added services in Ho Chi Minh City, and finally, we added services in Hanoi. Tonkin was gracious and understanding throughout the process, and they responded to our requests quickly and efficiently.
 
The Anantara summoned a local taxi to provide our airport transfer. The drive from Hoi An to Danang takes about 45 minutes (20 miles). The Danang International Airport is small, but well appointed. A smoking room and bathrooms are located in the departure terminal, along with a few shops and restaurants (one Vietnamese counter-service restaurant, and one Burger King!). We spent our time at the only bar / lounge in the airport. Wi-Fi was complimentary.
 

 

When we booked our original one-way domestic Vietnam Airlines flight from Danang (DAD) to Hanoi (HAN), the scheduled departure time was 9:00 am, with arrival in Hanoi about one hour later. However, as with our one-way domestic flight to Danang a few days earlier, our flight time (and flight number) changed several times, so we actually departed Danang around 1:30 pm and arrived in Hanoi at approximately 3:00 pm. Our actual departure time was 4.5 HOURS LATER than the flight that we originally booked. Even though we did not have a great overall experience with Vietnam Airlines, at least they managed to get us to our destinations on the days that we booked!

 
When we arrived at Hanoi International Airport (HAN), our driver, arranged by Heritage Lines cruises, met us at baggage claim, and we began the 3-hour journey from Hanoi to Halong Bay (a distance of about 90 miles). We stopped halfway at a tourist rest stop (called Dai Viet Bar), which was large and contained bathroom facilities, souvenirs, package food items, and a sit-down full-service restaurant. The rest area contains a special room where drivers can relax, and the bathrooms for drivers are located outside in a separate building. Even though our young driver spoke no English, we could tell that he was friendly and conscientious.
 
Eventually, we reached our hotel in Halong Bay, the Novotel, where we spent one night before our cruise in an Executive King room (see my separate review of the Novotel). We visited the Night Market (about a 10-minute walk), and we ate dinner outdoors at a restaurant on the waterfront called Golden Sand (Nha Hang Cat Vang in Vietnamese).
 
Halong Bay (whose name means "Descending Dragon") is a UNESCO World Heritage Site that features thousands of limestone islands covered in thick vegetation. According to legend, when Vietnam developed into a country, her people had to fight against invaders. To assist the Vietnamese in defending their country, the gods sent a family of dragons as protectors. The dragons spit out jewels and jade that turned into the islands dotting Halong Bay. The islands linked together to form a great wall against the invaders and destroyed their ships.
 
March 25 (Tuesday): Halong Bay
 
Because breakfast was not included with our room rate at the Novotel Halong Bay, we walked to the waterfront to eat breakfast at a local restaurant (with a tiki bar theme!), and then we checked out of the hotel. Our driver from the previous day picked us up around 11:00 am, and he drove us toward the port on Tuan Chua Island where we would board Heritage Lines Violet (about 15 minutes and 6 miles). On the short drive, we stopped at a pearl shop, where workers pressured us to listen to a demonstration on pearl formation, after which we were encouraged to buy pearl jewelry. We did not expect this tacky sales pitch to be associated with the level of boat that we selected.
 
The Heritage Lines outdoor reception / waiting area at the Royal Pier dock features all-weather wicker chairs and tables set beneath a fabric canopy, and attendants in traditional Vietnamese dress provide table service. Bathrooms are located inside a public building, however. A few small stands / shops at the pier sell drinks and souvenirs. When we first arrived at the pier, we had to check our luggage. Although some boats / cruise lines have docks directly at the port (so that guests walk aboard), passengers of Heritage Lines must use a small tender (boat) to travel from the pier to the boat. Passengers must wear life vests in the covered / enclosed tender, which has the capacity to hold all twelve passengers and two crew members. Because limited space exists on the tender for anything more than hand luggage, our checked baggage a separate boat transported our luggage.
 
When we arrived on the Violet, the crew gave us a tour and showed each couple to their accommodations. After some time to settle in, the passengers met in the dining room for a sit-down formal lunch. Afterwards, the Violet docked near Cua Van floating fishing village, a commune-type community where residents live, work, and study aboard small floating houses (which are not boats) in a sheltered cove. As the Violet dropped anchor, some enterprising local residents rowed out to the Violet to try to sell their wares (mostly packaged snack items and some small souvenirs). We donned our life vests and boarded the tender to begin our quick sail (10 minutes) to the dock at the floating village. A small welcome center at the floating village sells souvenirs, and a bathroom is available for the tourists. There (still in our life vests), we were paired off in groups of four and assigned to small row boats, where local women (not men!) rowed us around the village so that we could closer see their homes and other structures. Next, we re-boarded the tender and sailed to Tien Ong Cave, where we disembarked and explored. Archeologists say that ancient Viet people lived in this limestone over 10,000 years ago. A port-a-potty was available on the island with the cave, but no other services.
 
Back on the Violet in the late afternoon, we participated in a fresh summer roll-making class. The chef first demonstrated how to construct the rolls, and then each guest made a roll. We then ate the food that we created. Guests could order one free drink (alcoholic or non-alcoholic) during this cooking session as a sunset welcome cocktail. Later, we ate a delicious formal sit-down dinner in the dining room (but formal dress is not necessary!). Both Western and Vietnamese cuisine is available from which to choose, but the Vietnamese cuisine was much more interesting in terms of presentation and ingredients.
 
March 26 (Wednesday): Hanoi
 
A sunrise Tai-Chi class is available on the Violet. Afterwards, some passengers disembarked and took the tender to Soi Sim Island, where they climbed steps and then a trail that led to the top of the hill, where they enjoyed the panoramic view. A beach for swimming was also available.
 
Upon returning to the boat and prior to breakfast, passengers packed and prepared our luggage and vacate our cabins. Our luggage would be transported separately back to the pier. (The tender contain only enough room for the passengers and some small hand baggage.) The Violet dropped anchor in the harbor off Tuan Chua Island, and the passengers tendered back to the dock at Royal Pier. At the pier, both our driver from the previous two days and our luggage was waiting for us. We did not see any available taxis waiting for passengers, so it seems that guests must pre-book their transportation. (Heritage Lines pre-arranged our transfers as a supplement to our room rate.)
 
Our driver took us back to Hanoi, which took approximately 3 hours (90 miles). We stopped halfway during the drive at the same gift shop / rest-stop (Dai Viet) where we stopped on our outbound trip. We browsed at our leisure, and we enjoyed a quick drink and snack.
 
Eventually, we reached our hotel for the next three nights, the Hilton Hanoi Opera House, where we booked a King Hilton Executive Suite. After we checked in and acclimated ourselves to the hotel, we walked a few blocks to Hoan Kiem Lake, where we enjoyed sunset cocktails at a cafe on the riverbank. The name of the lake, which is the focal point of Hanoi, means "Lake of the Restored Sword". The Hue Bridge and the Tortoise Pagoda are located on the lake. We stopped for drinks at Highlands Coffee Cafe Au Lac, where we sat and enjoyed the lakeside view.
 
We investigated the opera house from the outside (you cannot go inside unless you attend a performance). The Hanoi Opera House, completed in 1911, resembles the Palais Garnier, one of Paris's two opera houses.
 
In the evening, we ate dinner from the complimentary food and beverage buffet in the Hilton’s executive / club lounge.
 
March 27 (Thursday): Hanoi
 
We ate breakfast at Ba Mien restaurant at the Hilton, which was included with our room rate. After our meal, our guide and driver (arranged by Tonkin Travel) met us for the short drive (10 minutes and 2 miles) to the Ho Chi Minh complex. The complex is located in the center of Ba Dinh Square in Hanoi, where Ho Chi Minh, Chairman of the Communist Party of Vietnam from 1951 to 1969, read the Declaration of Independence on September 2, 1945, which established the Democratic Republic of Vietnam.
 
The imposing mausoleum is dedicated to the father of modern Vietnam. The complex represents Ho Chi Minh’s fifteen years of living and working from home, from 1954 to 1969. You can also visit the fishpond, pergola, orchard, and cars. The main structures of the complex include the Presidential Palace, the former Indochina General Governor Palace, as well as Ho Chi Minh’s House on Stilts. The House on Stilts has only two rooms, each no larger than 100 square feet, which symbolizes Ho Chi Minh’s way of living with simplicity, modesty, gentleness, and dedication to the nation and its people. Also on-site is the One Pillar Pagoda (a Buddhist Temple).
 
Our guide told us that we could carry nothing with us into the mausoleum (no purses, backpacks, or cameras). He held our items with him (a bag / coat check is available as well), because he did not wait with us or accompany us inside the mausoleum (his choice, not ours). Visitors must maintain quiet and solemnity as they pass the glass coffin that encloses the body of Ho Chi Minh. We spent over an hour waiting in line to view the body; we did not think that our guide chose the optimal time to visit. The complex opens at 7:30 am in the summer (8:00 am in the winter); the complex is closed during lunch hours from 11:00 to 2:00 pm in the summer (from 11:00 to 1:30 in the winter) and on Mondays and Fridays. To complicate matters further, on the day that we visited, several school field trips were touring the complex, and other groups performed musical acts on the parade ground in front of the mausoleum, which created large crowds.
 
We rejoined our driver, who transported us to Tran Quoc Pagoda, located on the shores of West Lake. Tran Quoc is 1,400 years old, the oldest pagoda in Hanoi. West Lake has a shore length of more than one-half mile, so it is the largest lake in Hanoi. It is a popular place for recreation, surrounded by gardens, hotels, and villas. (Be sure to look for the swan boats.) Outside of the pagoda, a local woman was “renting” her conical hat and fruit baskets attached to a pole for tourist photo ops, so we each had a funny picture taken (with our own camera) wearing the garb.
 
In the afternoon, we ate lunch at Cau Go, an attractive and modern restaurant that is located on the top two floors of a multi-story building. Cau Go appealed to us because it had a terrace that showed great views of Hoan Kiem Lake.
 
After lunch, we attended an afternoon performance at the Thang Long Water Puppet Theater. We purchased our tickets about two hours before the show, and our seats were located in the second row at center stage. Water puppetry dates back to the eleventh century in the Red River Delta villages. When the rice fields flooded, the villagers entertained each other with these hand-made and hand-painted puppets. Today, puppeteers perform shows indoors in a waist-deep pool of water. The puppeteers, who hide behind a screen, use underwater rods to control the lacquered puppets. The skits tell of day-to-day living in rural Vietnam. Stories describe the harvest, fishing, and festivals, often with a humorous twist.
 
In the late afternoon, we enjoyed happy hour at JJ’s Sports Bar in the Hilton, followed by the dinner buffet at the executive lounge. (Not very exciting or adventurous, but it was quick and convenient!)
 
March 28 (Friday): Hanoi
 
After we ate breakfast at the Hilton in the Ba Mien restaurant, our guide and driver transported us to the Ethnographic Museum. The Museum of Ethnography is an indoor / outdoor museum that focuses on the 54 officially recognized ethnic groups in Vietnam. Each group has its own language, lifestyle, and cultural heritage. The largest ethnic groups are Kinh (Viet), Tay, Tai, Mng, Khmer Krom, Hoa, Nung, and Hmong. Outdoor displays on the museum grounds include approximately eight life-size replicas of ethnic homes. Local residents provide commentary on the structures and / or perform demonstrations. Another outdoor feature is a pond where water-puppet demonstrations occur. Inside the museum, the displays are more typical of a museum, with objects behind glass display cases that are marked with informational placards. Unfortunately, on the day that we visited, several school field trips were at the museum, which created large crowds.
 
Afterward, we visited the Temple of Literature, built in the eleventh century as Vietnam’s first national university. The Temple of Confucius, built in 1070, hosted the Imperial Academy. The interior of the complex comprises five courtyards, where scholars relaxed away from the bustle of the outside world.
 
After our half-day tour ended, we walked to the Dong Xuan Covered Market in the Old Quarter. The walk from the hotel to the market was particularly interesting, because the street on which we walked housed many local professional companies (in several skyscrapers) as well as many sidewalk restaurants. Because it was lunchtime, we were captivated by the local businesspeople (dressed in formal business suits), perched on tiny footstools at low tables eating their lunches. We visited the market to see fresh food / meat / seafood / produce vendors, but instead, the merchants sold commercial and packaged goods. We hailed a taxi from the market to Hoan Kiem Lake, where we ate lunch outdoors at The Kitchen Bar and Restaurant. On our walk back to the hotel, we stopped at Club Opera Novel for an afternoon cocktail. Later that evening, we ate dinner at the lounge in the Hilton.
 
March 29 (Saturday): Hanoi to Hong Kong
 
Because we had to depart the hotel early for our international flight to Hong Kong, we ate a quick breakfast in the executive lounge at the Hilton. We then checked out of the hotel, and the doorman hailed a taxi for us. (See my separate review of the Hilton Hanoi Opera House). It took approximately 45 minutes to drive 22 miles to the Noi Bai International Airport.
 
The Hanoi International Airport is large, but ticket desks, check-in desks, and gates are well marked. Because we were flying Dragonair on a Cathay-Pacific code-share flight, we checked in at the Cathay Pacific desk.
 
Inside the secure area, concessions span two floors. Many small kiosks sell various Vietnamese souvenirs and snack items. One full-service restaurant exists, along with two counter-service restaurants (one of which is Burger King). A large smoking lounge is available, and two sets of restrooms. Because Vietnamese Dong is not convertible (or usable) outside of the country, we spent all the money that we had, purchasing bottled water and snacks to take with us on the plane.
 
Our Dragonair flight 296 departed Hanoi (HAN) at 10:45 am and landed in Hong Kong (HKG) at 1:35, a short 2-hour flight on an Airbus A321. We were unable to pre-book our desired seats, neither on the Dragonair website, nor on the Cathay Pacific website (their parent company), nor through a United or Dragonair or Cathay Pacific representative on the telephone. We were also unable to claim frequent flier miles for that segment of our flight. Dragonair is NOT a Star Alliance partner, so no reciprocity is given. (However, United Airlines booked the Dragonair flight as part of our United itinerary.) When we tried to claim the miles from Dragonair itself, they refused to recognize our ticket because United Airlines purchased it. We then tried to claim the miles with Cathay Pacific and US Airways, who are Dragonair partners, to no avail. The frequent flyer mile situation for that segment of our itinerary is both frustrating and confusing!
 
We arrived at Hong Kong International Airport (HKG), then used the complimentary hotel shuttle bus to reach the Novotel Hong Kong Citygate, our hotel for the night (see my separate review).
 
Although we only had one afternoon and evening in Hong Kong, we wanted to maximize our time there. Our original plan was to ride the Lantau Ngong Ping Cable Car to visit the Tian Tan Buddha and Po Lin Monastery because of their proximity and accessibility to our hotel. However, when we arrived in Hong Kong, the weather was cool and drizzly, thus obscuring visibility on the cable car and on the mountain, so we changed our plans and decided to explore the downtown and harbor areas instead.
 
We had great difficulty accessing the train station from the hotel, so much that we almost gave up our quest. Although we asked several hotel employees for instructions (and although many signs were available), we repeatedly got lost in the Citygate Outlet Mall, from where we caught the train. After multiple user errors, we located the MTR loading area. Our next task was to purchase tickets; however, the ticket machines accepted only Hong Kong coins (not credit cards), so first we stood in line to get change from an attendant (although we could not purchase tickets directly from him), and then back to the kiosk to purchase cards. Once we boarded the train, it was easy to navigate the distance from the Tung Chung stop to the Hong Kong Centre stop, because stops are well marked and names are called in English.
 
In the downtown area, we explored the city streets and the harbor area. We finished our day at the IFC (International Finance Centre) Mall, where we ate dinner outdoors on the terrace at RED Bar + Restaurant (over the course of a few hours, the weather cleared and the view improved). The atmosphere along the harbor was festive on a Saturday night. We rode the MTR and rode it back to Tung Chung and the Novotel Citygate.
 
March 30 (Sunday): Hong Kong to Home
 
We rose early for our flight, checked out of the hotel (our room rate did not include breakfast), and we took the complimentary hotel shuttle bus to the airport. We had hoped to use the Priority Pass Lounge at HKG, but the flight status board never listed our flight until about 1 hour prior to departure, so we were not sure which of the lounges was more convenient to our departure gate. Therefore, we spent our time in Cafe Deco Lounge, which was centrally located.
 
Our United flight 116 departed Hong Kong International Airport (HKG) at 10:25 am, and arrived at Newark’s Liberty International Airport (EWR) at 2:05 pm, just a short 15.5 hours later. The equipment was a Boeing 777-200, and we were seated in seats 32B / 32 C (an exit row / bulkhead middle and aisle), as we were on our outbound flight. Non-alcoholic beverages and meals were complimentary, but alcoholic beverages were an additional charge (only credit cards are accepted). The aircraft featured in-seat back personal on-demand entertainment systems.
 
Conclusion
 
Our travels led us through Ho Chi Minh City, Hue, Hoi An, Hanoi, and Hong Kong (all of those cities begin with H!). Our favorite sites included Halong Bay, Hoi An Ancient Town, My Son, Hai Van Pass, China Beach, and the Water Puppet Theatre. We have visited Cambodia, Thailand, Laos, and China in the Far East, and we look forward to adding another Asian country to our travel history. 
 
Hotels:
 







Hong Kong: Novotel CityGate Hong Kong (March 2014)

My spouse and I spent one night at the Novotel Hong Kong Citygate in late March 2014. Parent company Accor owns the Novotel brand, and we booked our room on-line using their website. We were offered a promotional rate of 40% off if we pre-paid our stay (which was then non-cancellable, non-changeable, and non-refundable), but it was worth the approximate $80 savings.

We booked only a Standard Room because we would be in residence less than 18 hours, but we should have spent a little more money for a different category, such as an Executive Premier Room or an Executive Premier Suite. The hotel also offers a Superior Room, but the on-line photos look exactly like the Standard Room, and the descriptions are also the same. The hotel offers 440 rooms, only 13 of which are suites.

The property is located adjacent to the Citygate Outlet Mall; ride the escalator one floor up to access the mall. Visitors can also take the MTR train to the Ngong Ping Cable Car, Downtown Hong Kong (30 minutes), Kowloon, Hong Kong Disneyland, and many other places. Complimentary transportation is provided to / from Hong Kong International Airport on the Novotel shuttle bus; be sure to wait at door B16 in the Arrivals Halls. The ride takes approximately five minutes and operates 24 hours, with departures every 15 minutes.

The Novotel lobby is spacious and modern. A water feature is located outside of the main hotel entrance that lends a calming effect. The outdoor swimming pool area looked expansive and relaxing: a great place to spend your afternoon layover. Regrettably, we arrived late in the afternoon, and the weather was a bit drizzly to make use of the pool.

The hotel is located in a high-rise residential area, but we spotted a few restaurants that may have been within walking distance. A playground is located outside the main lobby, although it was difficult to discern whether it was for nearby residents or for hotel guests. Several restaurants are on-site: Mediterranean (called Olea), Asian (called Essence), the lobby bar (called Andante), and coffee and dessert (called Moccato). Room service is available 24 hours a day. An executive lounge is present if access is included with your room rate. We did not see the on-site fitness center, but the spa looked inviting. In the lobby, electronic flight boards display the status of arriving and departing flights.

Our Standard Room was small (although it is described on-line as “spacious”), with only a queen-size bed and two tiny nightstands aside it, oversize desk and chair, and closet system that held the electronic safe. The bathroom was open to the rest of the room with little frosted-glass cubicles that enclosed the shower and toilet. The design, while modern and trendy, was too open and not private enough for our taste. A free-standing pedestal located near the middle of the room (but more a part of the bathroom) holds the mini-bar. The Novotel provides N by Mobas toiletries (combination shampoo / conditioner, one kind of body wash, and soap), which is just a small subset of the complete toiletry products available at other Novotels (including the one that we stayed at it Halong Bay just a few days prior). Internet is complimentary for Accor members.

We would stay at the Novotel Hong Kong Citygate again when traveling through Hong Kong; however, next time, we would upgrade to a larger room. 









Hanoi: Hilton Opera House Hanoi (March 2014)

My spouse and I spent three nights at the Hilton Hanoi Opera in late March 2014. Be sure not to call this hotel the “Hanoi Hilton”, which refers to the historically infamous Hoa Lo Prison, the gatehouse / museum that is a 15-minute walk away. We remitted Hilton HHonors points for a complimentary award stay in a King Hilton Executive Suite, which we booked on-line.

The Hilton is a 45-minute drive from Hanoi’s Noi Ba International Airport. (HAN). The hotel offers private transfers to and from the airport in a BMW530i for approximately $70 USD each way, whereas a taxi costs approximately $15 USD each way. This hotel is located in the French Quarter of Hanoi, a few blocks from Hoan Kiem Lake, the Thang Long Water Puppet Theatre, and the Old Quarter. Hoan Kiem Lake, whose name means “Lake of the Restored Sword”, is home to the Ngoc Son Temple, Huc Bridge of the Rising Sun, and the Thap Ruaor Turtle Tower. The location is adjacent to the Hanoi Opera House (hence the hotel name), close to restaurants and high-end shopping. The hotel has two entrances, and taxis are queued outside of the main hotel entrance. A large market is located within a few blocks of the hotel, as well as many tiny shops / stalls where guests can purchase drinks (both alcoholic and non- alcoholic) and snacks.

The heated outdoor swimming pool area is small but attractive, although it was unused when we visited. The weather was too cool and cloudy to relax by the pool; in fact, we had read on-line that the pool operates seasonally beginning on April 1, but it was unofficially open two weeks prior to that time. The fitness center (with 10+ machines) features windows that overlook the pool. The hotel has a well-equipped and staffed business center. Guests can exchange money at the front desk (via SeA Bank).

This hotel offers a few dining options. Ba Mien is located on the second floor of the hotel in a series of two rooms; the main area is a glass-enclosed dining room. We ate breakfast twice at Ba Mien, which was included with our room rate. The restaurant breakfast included an extensive display of Asian and Western food. JJ’s Sports Bar on the second floor is open from early afternoon, and serves drinks and light snacks. Two other dining options exist at the Hilton Hanoi Opera House: a fine-dining restaurant on the second floor called Chez Manon, and a casual cafe / bar on the street level called Cafe Opera that has both indoor and outdoor seating. A boutique is located on the street level, as well as a tour desk to help guests plan activities.

We booked a King Hilton Executive Suite that featured a separate living room and bedroom. The living room contained a very comfortable sofa and easy chair, coffee table, end tables, flat-screen TV, and desk / chair, off of which was located a separate half-bathroom / powder room that featured one enclosure for the sink area and a separate enclosure for the toilet. You could close off the living room from the bedroom with a set of double doors. The bedroom was large, with a king-size bed, two nightstands, armchair, and small side table. The clothes closet contained bathrobes and slippers; a second smaller closet contained the mini-bar and electronic safe.

The main bathroom was spacious, with the main area housing the sink and soaking bathtub. Located off the main bathroom area was a separate room / enclosure for the toilet, and another room for the shower. The hotel offers Peter Thomas Roth Mega-Rich toiletries, including shampoo, conditioner, body lotion, body wash, massaging soap bar, facial soap, and toothbrushes. The air-conditioning in our Suite worked well; in fact, we wish that the hotel provided an extra blanket and pillow to wrap up.

When we checked in to the Hilton, the front desk agent mentioned that he wanted to upgrade us because we were HHonors Diamond members; however, we had already booked a high category room, so they were unable to upgrade us further. In exchange, he inquired what type of wine we preferred, and sent a bottle accompanied by a fruit basket, to our suite as a special welcome gift.

The executive lounge / clubroom on the seventh floor provided all of the necessities. Food varied with the time of day: a Continental breakfast spread, afternoon tea, and evening cocktails with several kinds of hot and cold hors d’oeuvres (enough choices so that guests could make an evening meal of it if they wished). Service in the lounge was attentive, with the staff remembering each guest’s favorite drink after just one visit. The main room of the lounge did not have doors to seal it during off hours; guests can probably spend time there, just without access to food and drink.

We were pleased with the Hilton Hanoi Opera House, both its location and the category of room in which we stayed. 













Halong Bay: The Violet Cruise (March 2014)

My spouse and I spent two days and one night on the Violet from Heritage Lines in late March 2014. We made our booking on-line using their website, and staff was quick to make contact with us through e-mail to finalize the details and answer questions. (Be sure to use the official Heritage Lines website; many other travel websites sell space on this cruise line, but you may prefer to deal directly with Heritage rather than a middle-man.) Guests must provide their credit card number when they make their booking, although nothing is charged (not even a deposit) until you arrive on the boat. On the last day of your cruise, you pay for your drink tab, mini-bar charges, and perhaps a massage or souvenir. Guests settle their bill after breakfast on the last day as they prepare to disembark. 

The Heritage Lines reception / waiting area at the dock / pier on Tuan Chua Island is classy, furnished with all-weather wicker chairs and tables set beneath a fabric canopy. Attendants in traditional Vietnamese dress provide table service. Bathrooms are located inside a public building, and a few stalls nearby sell drinks and souvenirs. We did not see any taxis for hire waiting for passengers, so it seems that guests pre-book their transportation. Heritage Lines pre-arranged our transfers as a supplement to our room rate.
Guests tender to the Violet from the docking area. Passengers wear life vests in the covered tender, and the small boat holds all twelve passengers and two crew members. 

The food was good quality, varied, and nicely presented. Each dish uses interesting ingredients and creative presentations. On our two-day / one-night cruise, we were offered a sit-down lunch immediately after boarding, dinner later that evening, followed by breakfast the next morning. For lunch and dinner, the staff presents each guest with a menu that contains at least three choices for each course. Breakfast was a semi-buffet; each guest served himself from a cold buffet that contained fruit, yogurt, and bread / pastry, followed by a plated bowl of Pho rice noodle soup or another Western entree. Although not requested to, passengers retained the same table for all three meals, a method that may be unfair because three of the tables were located adjacent to windows, with the other three tables located towards the center of the room (although the guests could see out of the same windows). We initially claimed a table next to the windows, but we offered to trade positions with another couple sitting towards the inside so that they could also enjoy the view. However, in March, guests cannot see anything during dinnertime because it is dark and other boats are not close by.

Because guests are physically on the Violet for just under 24 hours, not much time exists for activities. After our welcome lunch, guests boarded the tender to visit Cua Va fishing / floating village and Tien Ong Cave.
Back on the Violet in the late afternoon, we participated in a fresh spring roll-making class, with the chef first demonstrating and then everyone making a roll. We ate the food that we created as appetizers during cocktail hour. Guests can order one free drink during this cooking session as a sunset welcome drink. A morning activity includes a Tai Chi class on the sundeck. (If you choose the three-day / two-night cruise option, you can ride bikes, kayak, and other activities.)

The staff on the Violet is friendly, outgoing, and multi-talented, performing several jobs to make the boat operate smoothly. The staff works hard! For example, on the last day, after we vacated our cabin and ate breakfast, I returned to our room to use the bathroom because there was a line of passengers waiting to use the small public half-bathroom located off the dining room. I encountered a flurry of activity by previously unseen staff members in their tasks to clean and reset the cabins before the next group of cruisers arrived. Heritage Lines recommends that you tip the staff $15 per guest per day, which you deposit in a wooden tip box on the bar in the dining room.
The Violet is a gorgeous vessel! Only six cabins exist: four Suites (Phoenix, Dragon, Cloud, and Moon) and two Deluxe Rooms (Mountain, and Water). We requested (and were granted) the Phoenix Suite, although the cruise line makes no promises for specific room assignments when guests book. (However, we assume that if guests book a Suite, they would not receive a Deluxe Room, and vice versa, because a price difference exists). Room keys were the old-fashioned brass kind, and we left them on-board when we visited the floating village and the cave. 

The Dragon and Phoenix suites are located side-by-side on the Upper Deck, and they have forward-facing balconies. The additional suites (Cloud and Moon) are also located on the Upper Deck, but have side-facing balconies. Two deluxe staterooms (Mountain and Water) are located on the Main Deck, directly below Dragon and Phoenix, and thus have forward-facing balconies. The Main Deck houses the bar, dining area, spa, gym (and kitchen, although that is not accessible to the guests). The Main Deck also holds the massage room, tiny fitness room (with two pieces of old equipment), bar, and dining room. The library / lounge area is located on the Upper Deck, and on the Sun Deck (on the rooftop), both covered seating (tables and chairs) and uncovered seating (lounge chairs) are available. At the bar in the dining room, books that tell the story of the Violet (accompanied by pretty pen and ink / watercolor drawings) are available for sale. As amateur book collectors, we bought this souvenir (approximately $15) to add to our home library.

Our cabin was unbelievably spacious (it would have been huge even on land!), with a forward-facing balcony that contained two padded chairs and a small table. Passengers can smoke on their balconies, and the boat provides little covered ashtrays for that purpose. The bedroom area was enormous, with a king-size canopy bed, one nightstand, a small desk that served as the second nightstand, and a small divan kind of sofa. Cabins and public areas are air-conditioned.

Our en-suite bathroom was also large, and contained a sink, corner soaking bathtub, separate standing shower, and armoire that held bathrobes, rattan slippers, and an electronic safe. Our entire suite featured large floor-to-ceiling windows that spanned the front and side of the suite. Therefore, we face a dilemma when we were in our room and bathroom: do we allow the shades to remain open to soak in every bit of the gorgeous scenery and take the chance of another boat sailing by and looking in our windows? Our only issue with the suite was that the double-wide sliding doors to the bathroom did not completely close (at least an inch of space was open between them), which hindered privacy. 

The room had pre-recorded TV, but guests needed to request that their room attendant turn it on. No television reception, cellular telephone service, or Internet are available on the Violet. Because no Internet connectivity exists, no public computer is available, so guests are truly “off the grid” for a few hours. The mini-bar contents were not included with our room rate (nor were any drinks that we ordered with meals), although two bottles of water in our cabin were complimentary. We drank everything in our mini-bar, which amounted to four beers and four cans of different kinds of soda. The staff placed a complimentary fruit bowl and hard candy in each cabin
We loved the Violet, and we were glad that we splurged on such luxurious accommodations. Fantastic weather blessed our trip to Halong Bay, and we spent a lot of time on our private balcony watching the scenery of the Halong Bay UNESCO World Heritage site pass by.














Halong Bay: Novotel Halong Bay (March 2014)

My spouse and I spent one night at the Novotel Halong Bay in late March 2014 prior to boarding a cruise. Parent company Accor owns the Novotel brand, and we booked our room on-line using their website. Accor has some excellent promotions, and by pre-paying our room rate (which was then non-cancellable), we saved 40%.

Because we knew that the distance from Hanoi to Halong Bay takes nearly three hours to travel, and because we wanted to feel rested and relaxed when we boarded our cruise, we arrived the afternoon prior and spent the night in Halong City. It is not possible to walk to the dock to board an overnight cruise from the Novotel; the dock area on Tuan Chua Island is 10+ minutes away by car. Guests can walk to the Halong Night Market from the Novotel, as well as to shops and restaurants located along the waterfront. Nearby stores sell souvenirs, drinks (alcoholic and non-alcoholic), and snacks. Royal Park, where visitors can attend a water puppet show or a cultural performance, is located across the street from the hotel; guests may even be able to see and hear part of the performances from their hotel balconies.

The Novotel is contemporary and modern in design and decor. A long curving driveway rises many feet in elevation from the street / sidewalk to the main entrance, which is at the rear of the building. Although we did not drive our own car, parking is included in your room rate. The Novotel is open year-round, but some nearby hotels and businesses appear to be fully functional only in the busy season.

The infinity-like outdoor oval swimming pool overlooks the waterfront and some of the islands in Halong Bay. The hotel provides pool service at both lounge chairs and regular tables and chairs. The hotel has a spa located on the third floor; the relaxation area overlooks the pool deck. The fitness center has windows that overlook Halong Bay, and it features several machines (one elliptical, two treadmills, one bike, and weights).

This property offers three dining venues: The Square (with all day dining, including a breakfast buffet [not included with our room rate]), the Lobby Lounge, and the Pool Bar. We did not eat at the hotel; instead, we chose to walk a few blocks to nearby tourist (yet still local Vietnamese) restaurants.

This hotel has several categories of rooms: Standard, Superior Bay View, Executive, and Junior Suite. All rooms have balconies. We booked an Executive King room, which was large, uniquely shaped, and Zen and minimalist in design. Our room featured a small seating area with a trendy curved sofa and oval coffee table, wet bar area stocked with glassware, dry snacks, and mini-bar beverages, and a large closet system that included an electronic safe. A small table that we used as a desk preceded the bedroom area.

Guests can slide open and closed several shoji-type screens to let light into the bathroom area. The bathroom contained separate frosted-glass cubicles for the shower and toilet, and a larger open area with the sink and free-standing modern oval soaking bathtub. The hotel provides N by Mobas toiletries, although the selection and number of products differs by property. In Halong Bay, the Novotel offers two kinds of body wash, combination shampoo / conditioner, body lotion, soaps, cotton swabs, shower cap, nail file, and so on. Our room had a balcony located off the bedroom area that held two chairs; we gained access to the balcony through a fold-open door (it was not a sliding door).

We made the right decision to stay at the Novotel Halong Bay before our cruise. The hotel was modern and attractive, and there was enough to see nearby (walkable) to keep us busy for an afternoon.









Hoi An: Anantara Hoi An (March 2014)

My spouse and I spent two nights at the Anantara Hoi An Resort (previously called the Life Resort Hoi An) in mid-March 2014. Although the Anantara is a member of the Global Hotel Alliance (GHA) and we could have booked through their website, we made our reservation on-line using the direct Anantara website. The GHA website seemed to offer different packages than the Anantara website; in particular, the GHA website offered packages that awarded frequent flyer miles. GHA operates its own loyalty program that you can apply to on-line.

The Anantara has a fantastic location in Hoi An, just on the edge of the Ancient Town. The distance is about a 10-minute walk from the hotel, through populated streets. A clear delineation does not exist between Ancient Town and the rest of Hoi An, other than the point at which Ancient Town becomes pedestrian only. Before we booked our room at the Anantara, we considered staying at one of the larger hotel chains outside of Danang, or at the ultra-luxurious Nam Hai, but we were thrilled that we chose the Anantara because its location let us visit Ancient Town whenever we desired. (The other hotels would have required us to take a shuttle or taxi transfer to the historic area.)

The hotel is located alongside the Thu Bon River, where guests can watch boats and fishermen sail by. (Boat traffic is light, so do not concern yourself that it might be noisy.) Many restaurants and shops are located just off the hotel property and between the hotel and Ancient Town. Especially entertaining are the eight+ women with stalls outside of the hotel entrance who rush guests with offers to do their laundry (they even have business cards). The women are friendly and amusing, so even if you do not need to have your clothes cleaned, you may want to purchase cold non-alcoholic drinks to take back to your room for a much lower price than drinking the mini-bar items. (Alcoholic beverages are for sale at shops a bit farther down the street.)

When we arrived at the Anantara, the staff greeted us with chilled towels, cold lemonade, and crispy dried fruit as a welcome treat. The manager personally welcomed us, and he thanked us for using the Global Hotel Alliance program.

The Anantara Hoi An property offers several dining establishments. Lanterns restaurant enjoys a second floor, semi open-air location. Lanterns serves a lovely buffet breakfast, with hot and cold selections, pastries, and cooked-to-order egg dishes. Lanterns also serves an a la carte dinner. Located downstairs from Lanterns is the Riverside Cafe, a black-and-white checkered space with both indoor and outdoor seating that is open for breakfast and lunch. The Heritage Bar, with indoor and outdoor seating, is an attractive place to have a drink and / or meal. Guests can also order a meal or drinks at Reflections, the poolside bar and restaurant. The main “restaurant” building also houses the spa. This hotel does not offer a fitness center, but a walking / jogging / biking path is located alongside the river. A small boutique that sells unique handicraft items is located off the open lobby.

Wooden lounge chairs with blue cushions positioned beneath palm trees surround the outdoor swimming pool, constructed of dark blue tile and dark blue stone. A small restaurant / bar called Reflections near the pool offers chair-side service, or guests can choose to dine more traditionally at tables and chairs. Near the pool is an activity desk, and the passageway / hallway nearby contains a small lending library. The grounds of this hotel are a compact but peaceful oasis with foliage, water features, gazebos, and stone pathways; we wish that we had more time to relax there! The hotel has 10+ bikes that guests can borrow. In addition, the hotel owns a long tail boat that guests can hire (including a captain) for a scenic boat ride or picnic. On-site at the Anantara, guests can take a lantern-making class, cooking class, or painting class.

The Anantara Hoi An has 93 rooms and suites in several different categories (Deluxe Room, Deluxe Balcony Room, Junior Garden View Suite, Junior River View Suite, and Anantara River View Suite) that are spread throughout two main buildings. The design of the main buildings of this hotel is clever because an interior (yet inaccessible) courtyard space exists between the two sides of the building, thereby giving every room windows at its front (in the living area) and at its back (in the bathroom).

Each building contains either two or three floors. Every room has a split-level design, with a lower lounge area and an upper bedroom and bathroom. We booked a Junior River View Suite, which was located on the second floor of the building nearest the river. (Foliage may obscure your view if your room is located on the ground floor.) Each room has a patio / relaxation area with two daybeds. The patio is a few steps up from the main walkway of the hotel, yet it is open to the passageway. At the Anantara, access your room by entering through the patio (unlike most hotels, where you access the patio by walking through the room). Because all of the patios open onto the public passageway, other guests walk by as guests relax on their patios; however, everyone maintains a degree of anonymity and does not try to engage others as they walk past them. This hotel still uses big old traditional metal keys. The doors to our room locked by themselves, so when we went out to sit on the patio, we had to take along our key or risk being locked out. (Was this an issue only with the door to our particular room, or did all of the doors function the same way?)

Our Junior River View Suite had two levels: the living area, and then a few steps up to the sleeping area, off which was the bathroom. The living area featured a sofa, loveseat, coffee table, and a small desk and chair. The bedroom area held a king-size bed (decorated with flowers and a towel animal upon arrival), two nightstands, and a closet / entertainment center combination that contained the mini-bar, electronic safe, and television as well as two closets. Although we could easily hear the television from the living area, it was difficult to watch the TV from there. A complimentary fruit bowl on the coffee table in the living area offered unique fruits such as dragon fruit, jackfruit, star fruit, mangosteen, and rambutan. The hotel thoughtfully provided a little booklet on the various fruits so that guests knew what they were eating.

The double-wide sliding doors that lead from the bedroom area to the bathroom provide plenty of privacy. A step-down enclosure open to the rest of the room contained the shower. Because a shower curtain did not surround the shower, it took some time to adjust to the open design. The rainfall showerhead and the hotel bathrobes and slippers made the room feel spa-like. The bathroom featured lots of tile and was light and bright because it had several windows. The windows in the shower area are made of opaque glass blocks, but the other windows near the sink and the toilet contained mini-blinds for privacy. This ecologically minded hotel offers refillable ceramic bottles for their toiletries (shampoo, body wash, lotion, but NO conditioner).

The hotel offers maid service twice daily, and will exchange used sheets and towels at both times. The service staff works in pairs / teams; they are demure and polite, and they remove their shoes before they enter your room. As with every hotel room that we stayed in Vietnam, the air conditioning in our room at the Anantara worked well to keep our room chilly.

We liked this hotel, and we loved charming Hoi An. Next time, we might even upgrade to the only Anantara River View Suite for an even more luxurious experience!