My spouse and I stayed at the Hilton San Antonio Palacio del Rio for 2 nights in early July 2013.
The
location of this hotel is excellent for visiting the Riverwalk (it is
right ON it) and the Alamo (which is about 2 blocks away). As you are
bound to hear from the commentary on the boats passing by, this hotel
was built for the 1968 World's Fair in just 46 days, and the rooms were
pre-assembled (including all the furnishings) and then placed by crane.
The hotel is mostly concrete, which they say is sound-proof. We can
attest that it is not soundproof, because the weekend that we visited,
25,000 teenagers who were attending a religious conference at the
convention center across the street, so some of them were staying at the
hotel, and their running, jumping, and cavorting could be heard
throughout the night from above, below, and the sides of our room. There
is no direct/underground/covered access from the Hilton to the
convention center, although it is just across the street.
The
hotel has several dining venues, three of which open onto the Riverwalk
and provide outdoor seating next to the river where you can watch the
boats and people go by. Durty Nelly's is an Irish Pub, which features
peanut shells on the floor and sing-a-longs. (This venue is not
available to patrons under 21 years of age after 7:00 pm at night, a
fact which the hotel directory and website does not advertise.) Durty
Nelly's allows smoking outdoors. The Rivers Edge Café serves breakfast
(complimentary for HHonors Gold and Diamond members), lunch, and dinner,
and offers seating both inside and outdoors adjacent to the Riverwalk
(under a canopy). We ate breakfast there each morning, and were able to
choose between the large buffet and made-to-order menu items. The hotel
has a sports bar called Tex's Riverwalk, which features both indoor and
outdoor seating (smoking is permitted outdoors, where the tables are
arranged under a roof but open to the sides and adjacent to the
RiverWalk. The Rincon Alegre lobby bar is the fourth dining/beverage
option at this property.
The outdoor pool is rather small, and is
perched on the fifth floor rooftop. There are about 20 chairs, mostly
of the lounge variety, plus a few regular chairs. A soft drink machine
is on the terrace. A small table was set up to provide poolside service
of simple drinks and snacks. Plenty of towels are available. There is
also a Jacuzzi/hot tub, although it is not sunken into the ground and
appears to be after-market. We do not recall seeing lifts for the
handicapped. The fitness center is near the pool, and contains two rooms
that each contain about 10+ machines and free weights. Also on the
fifth floor is an outdoor event space. It would be great if the hotel
could somehow connect the event space with the pool deck to provide more
space, as well as undertake some cosmetic changes to make the pool area
feel more luxurious.
The hotel seems proud of its
newest-technology elevators, whereby you enter your floor number at a
keypad in the lobby (not in the elevators themselves), and are then
directed to a specific elevator bank. There is no ability to press any
buttons once you are inside the car. A bank of four elevators features
this new system, however, there are two other elevators that run between
the lobby and the RiverWalk area (-2) that use the old kind of elevator
system.
Parking is a little pricey - $39 per day for valet, and
$27 per day for self-park. We could not quite figure out where the
garage was, so we used valet because it seemed that it would be
difficult to get around the city because of the river and the bridges.
The valet service was efficient, as was the bell service.
Our
room was a fine size, and featured a balcony, as all rooms in this hotel
do. There is a pull-open patio door on hinges between the bedroom and
balcony, rather than a sliding glass door. The air-conditioning worked
tremendously well, even though it was humid and hot (95-plus degree
days). We had our room temperature set to 65 degrees, and it felt that
icy! We were thrilled with the air-con system! The bathroom was pretty
standard-issue. No robes or slippers were provided, nor was an evening
turndown. Our room held a small glass-fronted refrigerator (dorm-cube
size) that was (surprisingly!) empty, so we were able to fill it with
our own drinks and snacks. (It was not too easy to find a market or
package store nearby, though. We bought most of our items [including
alcoholic beverages] at the CVS Pharmacy on the RiverWalk.) The number
of towels (two 3-piece sets of washcloth, hand towel, and bath towel)
was a little skimpy for our needs, particularly since they were not
replaced because of the non-existent evening turndown.
Our room
faced the city side, not the Riverwalk, which was actually desirable
because we visited on the July 4 holiday, and we had a great viewpoint
to watch the fireworks from our balcony. Even if you do splurge on a
Riverwalk view room, most of the rooms are on the fifth floor or higher,
so we are not sure how much action you would really see being that high
up.
Overall, we were happy with our stay at the Palacio del Rio. The location of the hotel cannot be beat!
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