San Pedro: Awasi Atacama (April 2017)



San Pedro: Awasi Atacama - Great Rooms, Food, Service

My spouse and I stayed at Awasi Atacama for 3 nights in early April 2017. We booked our stay online using the Relais and Chateau website, but we also had extensive online contact with our personal Awasi reservationist Elaine, who was based in New York. Elaine patiently answered our many questions via email as she coordinated our stays between the Awasi Atacama and Patagonia properties. Awasi sent us a pre-arrival questionnaire that inquired about our interests regarding excursions, food allergies, flight arrival and departure information, and so on, and they also sent a follow-up questionnaire after our stay to review our experience.

Awasi provides transportation from the Calama Airport to meet any flight at almost any time; the drive to San Pedro de Calama takes about one hour. Besides the beautiful property and accommodations, one of the main attractions to the Awasi brand is the private guides and vehicles. Your private Awasi Atacama guide leads your excursions, but you usually also have a separate driver for most activities. The intention is to retain the same guide throughout your entire stay; however, our initial guide Mari grew ill after our second day, and two other substitute guides had to pitch in to fill her spot for our remaining excursions, but the management handled the situation well and tried to provide continuity of service. The lodge offers a detailed printed guide from which you can choose various excursions, but your guide will also make suggestions and help craft a comprehensive program.

The Awasi Atacama property is located in the town of San Pedro de Atacama less than a 5-minute walk from the main pedestrian street. The property spans two sides of the street, with the five round rooms (of two different sizes), the swimming pool, lounge/fireplace/fire pit areas, and bar/dining areas on one side of the street, and several rectangular rooms on the other side of the street near the reception office. We have seen questions posted online regarding whether it is an issue to stay on the opposite side of the street in the rectangular rooms, and in our personal opinion, we would not hesitate. We did not find the street to be busy with traffic, and the distance to cross it is much shorter than we envisioned prior to our stay. We visited the other side of the property upon checkout to have the general manager print our boarding passes, and although we did not observe the rooms, the theming and décor of the auxiliary spaces resembled the main common areas.

Both sides of the property are contained behind locked/gated terracotta walls, and no one can see in from the street or access the properties without a key. (At Awasi, you will use an old-fashioned key to access both your room and the property itself; there are no electronic keycards here.) The outdoor swimming pool is surrounded by about 10 reclining cushioned lounge chairs as well as two double-wide platform beds shaded by umbrellas. Foliage and trees provide shade for other chairs. Restrooms and a shower are located near the pool. The property offers several semi-outdoor lounge areas that are covered by a roof but open at the sides; however, some of the areas contain roll-down canopy sides that staff unfurls in cooler weather. (You are definitely in the desert: hot during the day, and cool/cold at night.) The common areas contain at least four fireplaces and one outdoor fire pit, all surrounded by different types of furniture (sofas, chairs, wood, metal, fabric) made of varied materials. The outdoor covered bar is flanked by an outdoor oven and an outdoor grill. (If you visit on a Thursday evening, you will enjoy a fancy barbecue [grilled meats] for dinner.) The dining areas are semi-outdoor (with roll-down sides), where you can choose your individual table. A partially open exhibition kitchen provides the backdrop for the breakfast buffet, with a cook creating plated hot entrees. The food at Awasi Atacama was excellent; for lunch and dinner, we ordered from a varying daily menu that offered three or four selections for each category of appetizers, entrees, and desserts. Meal and drink service was outstanding, far superior to what we received at sister property Awasi Patagonia.

This Awasi Atacama property offers three types of accommodations: rectangular rooms (600 square feet), regular round rooms (430 square feet), and superior round rooms (670 square feet). We were assigned #3, which was one of the larger superior adobe rondavel. Our large room consisted of several areas: the main round sleeping area had a high palm-thatched ceiling, with a king-size bed abutted by two nightstands (each of which held a reading light and a wicker water pitcher; do not forget to drink more water than normal because of the dry climate; as another compensation, staff also attend to a humidifier placed in each room), a padded bench at the foot of the bed (which could hold luggage), a large desk (that held a coffee service), a sort of divan/long reclining bench, and some other decorative items and furniture pieces like a small bureau (that held a small wooden box or “treasure chest”, where staff left us a souvenir/memento every night) and a shelving unit. A sort of walk-in closet area was located up a few steps from the bedroom in a kind of offshoot of the room. The only thing missing from this room was a ceiling fan, although it seems that some rooms have them from photos that we saw. Our room had air-conditioning that worked well, for it was hot during the day yet our room remained comfortable. The second area of our unit was the enormous bathroom, separated from the bedroom by two double doors. The main area held the long tiled vanity with two sinks and a variety of L'Occitane toiletries (soaps, shampoo, conditioner, bath gel, body lotion, lip balm), a chair, a wicker stand with drawers, and three little offshoot areas: one for the soaking bathtub, one for the huge tiled rainforest shower (with a bench seat and beaded shower “curtain”), and a separate room for the toilet. (Because of the sensitive sanitary system, do not flush the toilet paper; used the covered trashcan provided for this purpose.) All the offshoot areas had their own small window, and the bedroom area had several windows as well, so there was plenty of light in the room when the curtains were open. We also had a small private outdoor solarium area accessible through a door in the bathroom, which held an outdoor shower and a padded reclining lounge chair so that one person could sunbathe in privacy, if desired. Our room shared another outdoor lounge area with the adjacent room, where there was a sofa, two chairs, and a glass-topped table and chairs. Our accommodations did not lack for places to sit down! We had good internet access in our room as well as throughout the property; however, there are no TVs in guest rooms.

We loved our large round room at Awasi Atacama – particularly the luxurious bathroom with its adjacent private outdoor solarium. The entire property was gorgeous, and service was exceptional.








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