Cleveland: Greenhouse Tavern (September 2013)

My spouse and I ATTEMPTED to dine at Greenhouse Tavern for dinner on a Sunday evening in early September 2013. We arrived about 20 minutes prior to our reservation time, and the hostess seated us immediately at the worst table in the house, where we were ignored for the next 20 minutes. If no server was ready to serve us, we would have preferred that the hostess either direct us to the bar, or leave us standing at the hostess podium, rather than have us sit down only to be ignored for 20 minutes. We made our reservation 3 MONTHS PRIOR to the date that we dined, and yet we were given the worst table in the restaurant. When we asked the hostess if another table might be possible, she said that our only other option was to sit in the window (amidst the VHS tapes and on display for all to see). So do not think that by reserving early, your business will be valued in any way - ours certainly wasn't! The menu sounds fantastic, but sadly, we cannot comment on the execution of the dishes before we were forced to leave. One observant busboy filled our water glasses about 15 minutes into our wait, but he did not speak to us, and no server ever acknowledged us until we were walking out the front door from the rear of the restaurant. Afterward, the restaurant was even so kind as to deduct our Open Table points, calling our reservation cancelled. Our experience at Greenhouse Tavern was an epic failure!