Nantucket: Arnos Main Street Grill (September 2008)

My spouse and I ate lunch at Arnos Main Street Grill in early September 2008. While our food was good, the entire dining experience was tainted by our non-existent server. We arrive for a very early dinner (5:00 pm) due to having to catch a ferry, so we were one of only a handful of tables at that time. Two servers waited on approximately five tables. Our server took our multi-course order, then proceeded to deliver one course directly after another, setting the next courses plates on the table along with the previous courses plates, which we were still eating. After delivering all those courses, he promptly disappear. Actually, disappeared would mean that we couldn't see him, when that was not the case. He stood out on the street and watched traffic and people go by for nearly an hour, never returning inside to check on us again. (We had plenty of food, but no drinks, never having been offered a refill.) We finally had to wave down the manager to get our check, but she handled the situation equally poorly, without even an apology. Unbelievable! I would spend my money elsewhere. I had high hopes due to the Wine Spectator and Zagat's association, but this was truly a waste of a good day on Nantucket. There are so many other options available--no one deserves to be absolutely IGNORED--not only by their server, but by other servers, the idle bartender, and the management.