My spouse and I stayed at La Residence Hue Hotel & Spa - MGallery
Collection for two nights in mid-March 2014. The Accor brand owns this
hotel, and it bestows the MGallery designation on any property with
unique features (for example, historical background, location, or
destination). The La Residence property was the former residence of the
French Colonial Governor. We made our reservation on-line using the
Accor website. Our rate included the room only; our rate did not
breakfast.
La Residence Hue is located along the banks of the
Huang (Perfume) River and is within walking distance to shops and
restaurants. It is a 1.25-mile (20 minute) walk to the Citadel, which
requires crossing the river by the Phu Xuan Bridge. The restaurants
within walking distance of the hotel are local Vietnamese restaurants
rather than tourist eateries, but we dined at several of them and had
good meals despite the language barrier. The nearby shops also seemed
geared towards local residents rather than tourists; however, we were
able to make ourselves understood when we purchased drinks and snacks to
enjoy in our room.
La Residence Hue was built in the 1930s and
displays art deco features, clean lines, and a curved rotunda from which
wings of rooms extend. The owners of the property restored and reopened
it in 2005. We loved the style of this hotel: the fountain in front of
the main entrance, the gorgeous Le Gouverneur Bar, the patio outside of
the bar (Le Terrace), and the expansive outdoor swimming pool area and
gardens. (Regrettably, we did not have the time nor conducive weather to
use the beautiful saltwater pool.) Le Parfum restaurant serves three
meals daily (breakfast is a buffet that cost $19 USD per person, but the
other meals are a la carte). You can also choose to order from an
extensive menu in the bar area and on the terrace.
This hotel has
a total of 122 rooms and suites in many different categories. Rooms are
located in either the Colonial Wing or the New Wing. Room types include
Superior Rooms, Deluxe Rooms, Junior Suites (with names like Chambre
Rouge and Ruhlmann), and Colonial Suites (with names like Voyage en
Chine, Monument d’Egypt, and Ornithologue). One building houses a
fitness center on the top floor that features two walls of windows that
overlook the hotel grounds. The fitness center is a large open space
with a few pieces of well-spaced equipment (two treadmills, two bikes,
weights). At La Residence, the fitness center is not a cramped
window-less space like in so many hotels. The same building features Le
Spa, which looked serene and pampering from the outside. La Boutique and
La Gallerie, the hotel gift shop and art corner, respectively, are
located in the hallway between the lobby and Le Parfum restaurant and
sells handicrafts, clothing, and home decor items and artwork and crafts
by local artists. La Biblioteque, the hotel library, is open 24 hours
per day and offers Internet, wireless, and books to borrow. A concierge /
travel desk, open daily, is located on the street level. Complimentary
bicycles are available for loan.
We booked a Junior Suite, after
debating extensively which category of room to choose, because they all
looked large and lovely. The living area and the bedroom area of the
Junior Suite flow into one large space; no door exists to divide the
rooms. In the Junior Suite, both parts of the room share one flat-screen
TV positioned on a turntable. The living area contained a sofa, coffee
table, and several end tables. Interesting knick-knacks / tchotchke
items cover the surface of every table, which left no room for us to put
our things. (We counted three different types of tea sets / tea
collections in the living room!) The living area had a large desk and
chair, but its odd position in the room blocked the sliding door
slightly. However, when we checked out, we noticed that the sliding door
had a feature in which the door slid both ways, thereby not obscuring
the opening with part of the desk! User error!
The best feature
of our Junior Suite was the huge terrace. The tile terrace (which was
nearly the same size as our room) contained some potted plants, two teak
lounge chairs with cushions, an umbrella, and teak side table. We wish
that we had more leisure time at the hotel (and slightly better weather)
to enjoy it.
The bathroom in the Junior Suite was quite small,
but it contained a toilet, tiny pedestal sink, and bathtub / shower
combination. The bathtub is raised more than one foot off the floor, so
that even tall people needed a step stool to access it. The doorway to
the bathroom was not even large enough to install a true door. Instead,
the two narrow doors flipped open in the middle, which might not offer
enough privacy for some guests; however, the bathroom opened onto the
large closet / dressing area, and not right onto the bedroom or main
living area, so that layout afforded more privacy. The closet area was
large, with many cubbyholes and hanging rods; bathrobes, slippers, and
an electronic safe were available. Harmony by Natural Rendezvous, a
Vietnamese company that uses 100% natural ingredients, supplied the
toiletries such as shampoo, conditioner, body lotion, razor, nail file,
and shower cap. Wi-Fi is complimentary in both the guest rooms and in
the public areas of the hotel.
An unusual request occurred when
we checked out of the hotel. The front desk attendant asked that we stay
in the lobby while an employee went to our room to determine whether we
had forgotten anything by mistake. It seemed like an unnecessary ploy
to check for damages or stolen items, and it left us with a bad parting
impression after an otherwise excellent stay.
We really liked La
Residence Hue and our Junior Suite (particularly the terrace!), and we
wish that we had spent more time there.