Delhi: Palace Heights (February 2008)

Overall, this was a fine place to stay for one night; however, no one met us on arrival at IGIA to take us to the hotel, even though we had previously booked the transfer and re-confirmed prior to arrival. Not the best way to start off our stay. The hotel claims someone was there, and we just didn't see him. We waited for 45 minutes, then decided that no one was coming. There were TONS of drivers with signs waiting, just not for us. We took a pre-paid taxi, which was easy and reasonable, but taxi drivers don't seem to know where this hotel is. If they can get you to Connaught Place (which they DO know), just stop someone on the street and ask for the hotel, telling them that it's located behind the Odeon Cinema (there is more than one cinema in Connaught, though). The hotel is very small and unassuming, somewhat difficult to spot from the street (it's on the second/upper floor above storefronts). There is an entry door on the ground level, which was well-lit and staffed by a security guard and two other employees (e.g., bellman and restaurant maitre 'd, I think). There is a lift to the second floor. The lobby area is tiny (just the front desk and two chairs), off which is the Zaffron restaurant (attractive, well-staffed, but we only had drinks so I can't comment on the food). Our room was tiny as well, just enough room to walk around the perimeter of the bed. The bathroom was a decent size, with standing shower and Western toilet. Some basic toiletries were provided. Hairdryer upon request. The room was very modern and pleasant-looking, with a comfy bed, suede throw pillows, and flat-screen TV. Complimentary wi-fi access in the rooms worked perfectly. Two bottles of complimentary water were provided, along with chocolates and a fruit plate (we did not get to sample the included breakfast due to an early departure), welcome drinks upon arrival. The hotel was able to change money for us; there was no ATM machine visible nearby. I wouldn't hesitate to stay here again; it's a great value (approximately $150 USD for a double room) once you find the location.